We are sorry to hear you are unhappy with your product. If you contact us with 14 days of receipt, we can see what options you have for returning your item.
Items that we make custom to order, will not be eligible for return. This includes but is not limited to:
- Vanity Countertops
- Custom shower panels
For products qualifying for returns, you will be required to cover the cost of return shipping. Due to the high cost of shipping these items, in some cases, this can be cost prohibitive. If you do want to ship it back, please contact us beforehand.
Refunds (where applicable)
in order for us to process a refund, your item must be eligble for returns, unused and in the same condition that you received it. It must also be in the original packaging if applicable. Once we receive your item and ensure that it is undamaged, we will contact you.